How does Express Deposit work?

Using a check scanner, you simply scan an image of both sides of the check. This image then becomes the legal equivalent of the original check, and the image is submitted to the bank through a secure electronic server. The financial institution treats this image as the legal equivalent and begins processing the check immediately.

What is a substitute check?

Also known as an IRD (Image Replacement Document), it is a paper reproduction of the original paper check, and is legally binding as a legal proof of payment.

What does a substitute check contain?

Do I have to change or upgrade my computer system?

Each scanner will come with a driver that will need to be loaded along with a USB connection.

Who will use the system? What type of training will be provided for them?

Individuals already in charge of manually preparing and delivering deposits are typically the main users of this automated process. Training will be given onsite at time of installation.

How late can I make a deposit and still receive same day credit?

The cut-off time for same-day deposits may be extended for deposits issued electronically. See your financial institution for details.

What should I do with the check after I make the deposit?

Generally, original checks should be stored for at least 90 days before destroying. Refer to your financial institution agreement for details.

How will I receive notification of an NSF?

Returned checks will be handled as usual with a substitute check being returned in place of the original check.

Can I set-up multiple accounts for deposit?

Yes. Deposits can be made to any number of accounts without additional charges.

How does Express Deposit differ from POP or POS systems?

Many retailers use a POP or POS system that produces an ACH (Automated Clearing House) debit from their clients' account. This information is usually captured at the point-of-purchase and the checks are truncated. This means that an image of the check is not captured and therefore cannot be returned in the customer's financial institution statement. Some users of POP or POS systems are moving to Express Deposit to reduce equipment, maintenance, and training costs.

What types of checks can be processed through Express Deposit?

U.S. dollar checks drawn on U.S. financial institutions with valid routing and transit numbers are accepted, including personal checks, business checks and postal money orders.

What security controls are provided for Express Deposit?

As an integral part of your online account access, the same security that protects other transactions also ensures that your merchant source capture information remains confidential:

In addition, users access rights, depository restrictions, and review criteria levels are created within the administrative controls.

Need Assistance?

If you have additional questions, contact Citizens Bank for assistance.